The Intelligent Organization

The world of work is changing. A different economic base is growing, with new types of work, global in scope and intricately complex. New social technologies are reducing the cost of communication and increasing transparency. Unprecedented workforce demographics require that we rethink many long-held views about populations and human values. And, to remain effective, organizations are required change. Over the next several decades, we’ll see very different business entities emerge: Intelligent Organizations.

Today, every organization is challenged to mobilize intelligence. The core differentiator for every businesses is becoming the ability to identify and leverage the tacit and explicit knowledge embedded in the organization and available throughout the extended global network. Successful companies encourage people to use their particular knowledge and capacities in ways that contribute continuously to the goals of the whole, innovate through the contributions of many specialists, and harness the smallest units of knowledge. Doing so requires re-examining a century of management assumptions and re-designing deeply embedded organizational practices.